Room is ok, standard rooms, nothing outrageous. The staff is so so. They do greet but my check in experiences have been somewhat poor. No offer of market item or points or even if an upgrade is available... normal wouldn't care but I'm an ambassador level member and spend over $30k a year in hotels. Location is good, airport is nourish loud but given the proximity they do a good job of sound deadening.

I stayed at the Residence Inn by Marriott near the Columbus Airport for two weeks, and it was truly one of the best hotel experiences I’ve had in a long time. From day one, everything was spotless, well-maintained, and comfortable. The rooms were clean, the common areas were always tidy, and the overall atmosphere felt welcoming and professional. Every staff member I interacted with was friendly, respectful, and genuinely helpful, which made a long stay feel easy and enjoyable. What really set this location apart was the personal touch. I was there during my birthday, and the team went above and beyond by surprising me with a birthday card and a gift. That gesture honestly meant a lot and is something I won’t forget. A special thank you to Kiya, Casey, and Alphonse for making my stay extra special and showing such genuine hospitality. It’s rare to find a team that cares this much about their guests. If you’re staying in Columbus, especially for an extended stay, I highly recommend this Residence Inn. I would absolutely stay here again without hesitation.

The staff was amazing. They booked us in and gave an excellent rundown of how the parking to fly worked and where to park. Very friendly and professional. The room was clean clean. The lobby was clean and beautiful. I'm definitely putting this place permanently in my travel plans. Such a convenient way to catch a flight without any hassle.

WARNING! Deadbolt your door when you get in your room. They don’t have a means of preventing someone else being issued a key to your room! Great location, and their shuttle service is nice, prompt, friendly. Whoever decided to put motion activated lights in the bathroom should be FIRED! When I get up in the middle of the night to go to the bathroom I don’t want brightazz lights coming on. And what’s up with the no complementary bottle of water? There are no restaurants near the hotel. They do have a bar, with a small bar food menu, but their oven is broken. That means an uber to get dinner, have a few drinks.

Look, I know it’s stated breakfast is at 6:30 but they will wait, keeping the doors closed until it’s exactly 6:30 or after. Can’t be a second early. I’ve gotta be at my destination at 7am and it takes exactly 30 min to get there. So those couple minutes they stand on principle are the reason I spent 2 weeks at this hotel without breakfast and that annoys me to no end. I won’t be returning just for that reason. Even though everything else is good.

The room was great, staff was helpful and friendly, comfortable bed. Loved that it had a walk in shower. The shuttle to the airport was easy, and the driver was fantastic. Smiles and upbeat at 5AM isn’t always easy, but he had us all laughing. Would absolutely stay again.

In order to upgrade a readily available room. Id have to pay the value of the room i initialy reserved. Ontop of the value of the upgrade room. Inshort, id have to spend 200 dollars. To spend an extra 100 dollars. Great business model Note* there were other units of the one i initially reserved still open to rent. So it wouldnt of yeilded lost revenue for them.

This hotel looks brand new and is very clean and modern. The breakfast was top notch and then food was surprisingly good! There were fresh muffins, breakfast sandwiches and some “to go” fruits and pastries. The rooms were nice and came with a refrigerator, stove, dishwasher and sink. It was clean and had plenty of outlets, lighting and mirrors. The only “con” was the woman checking us in (Lillie). She was not friendly and she was we very grouchy.

This hotel was nice. The staff was nice and everything was decently clean. The location, unless you need to be around the airport is annoying, there is construction everywhere, pretty much everything is 15+ minutes away and it's mostly highway to get anywhere at all. It's frustrating to pay for parking every single day instead of just once for your stay. The worst things were the breakfast hours, breakfast itself was good although it wasn't kept up with well on the weekend and everything was depleted early and not replenished well. The hours are terrible.. we haven't stayed at a hotel where breakfast was over before 10am before so that was rough for us. If you stay here get extra towels from the start there is a major design flaw in the shower and it will take every towel to keep your floor from being completely covered in water with just one shower. There is one pane of glass that covers half of the water but it still runs down the side and covers the bathroom floor. The hotel was nice enough to give a good amount of stars even without the things that took it down for us. The rooms do have a kitchen with appliances and dishes so that was nice and helpful for an extended stay.

Great location-could practically walk to CMH. Front desk employee was very friendly and helpful with getting us shuttles to/from the airport. The room was very spacious and clean with everything we needed (including clean sheets for the pullout bed!) We will definitely stay here again when in town or flying in/out of CMH.