Cool decor, right in the hussle of downtown. They had a slight mixup at check in with our room not being ready but they offered us complimentary drinks to make up for it. Restaurants, bars and coffee shop in the same building so very convenient if you dont want to leave the building much. Room was nothing too special and had some loose flooring but other than that it was good.

Terrible hotel. Where do I start- heater in room wouldn’t come on, called desk with no help. There are no blankets in the room so they told me to get one from a communal closet. And they look gross. Bed is on a plywood stand on floor with the cheapest mattress ever. No closet. Nowhere to put your stuff in bed are or bathroom besides some pegs on a wall and a crappy wooden chair. Tiny room. In the hall you can hear pounding music from a club. Which by the way gets one of the only two elevators for the 9 floor building. So the wait and access is terrible. The hotel feels like an hostel but we paid a nice hotel price. And the valet service they use (not owned by them though) is terrible. The guys were in the office smoking with young girls and not helping us and wanted me to walk to my car to get my stuff instead of bringing it to me like they are being paid to do. This entire hotel experience has been awful.

The location and the service was the best part. The room was a little cold literally and figuratively. We needed another blanket or a little bigger one on the bed as the room was a little cold. We had the room with a very small terrace specific for the room. Next time I would get a room without the terrace and use the very nice general terrace and enjoy the view. The elevator key tower a little getting used to but worked out fine. The lobby bar is cool and has a pool table, comfy couches and other games to play and a great view for people watching on High St down below. Lots of shops, restaurants and bars in the area. The only disappointment was while hanging out in the bar and after using the gender free bathroom I let the bartender front desk guy know the first stall could use some service, he seemed to act as if was either above or below his pay grade. The late checkout was great and everyone was hospitable and kind. I will definitely stay at this or another Moxy again.

It is definately a unique hotel set up. Reception is at the second floor and the attendant is the person at the bar. It took me a while to catch that. There should be clear instructions. Iron had sand on it so it did come on to my clothes. Rooms was great and it is a retro style place. I liked staying but they could make it better for the first timers to sign in.

Decent-looking hotel in a great location, but overall the property feels dated and in need of some attention. I knew the Moxy rooms were intentionally small, so that wasn’t a surprise. But as a business traveler, having absolutely no outlets near the fold-away desk was incredibly frustrating and made it difficult to actually get work done. I’m also not a fan of having no coffee maker in the room. If guests are expected to come downstairs for the advertised coffee, there should actually be coffee available. I came down at 7:45 a.m. and it was completely empty. No coffee in the room and no coffee downstairs at a normal morning hour was frustrating. The shampoo, conditioner, and shower gel pumps in my room were all broken, although the friendly staff quickly took care of it when I called. The main front door was also broken during my stay and was a pain to deal with. The bright spot was definitely the bar and the activities. Trivia night was a lot of fun, and Aja behind the bar was amazing—easily the highlight of my stay. The staff overall was friendly and helpful. Good location and great people, but the property itself needs some attention and updating.

I feel like as a black man of color not being my best dressed on a Sunday with headphones just walking in for a drink I was judged based upon ff appearance. The drink is good but if you not looking like you have money you are judged and treated poorly based off how you look. Hotel is nice great location awesome rooms but I will not return one should never judge a book by its cover

Wow, the room we had was small like others said, but they did say the square footage. The one thing that made our stay pleasant was that we had a room on the 6th floor with an open balcony. Nice weather and outside seating made our room twice the size. No coffee maker, but they did have coffee on the 2nd floor. Nice place to sit and drink coffee. Overall it is a neat hotel to stay at, but it's more suitable for a younger crowd, we prefer larger suites and elbow room.

I stayed here recently after attending Sonic Temple. It was only 11 minutes away from the Crew Stadium, after the hour escape from the parking lot. Although I had trouble finding it nor was I sure where to park at nearly midnight, a call to the front desk had helped me figure out the way to get it and how to park. Valet parking for one night was only 25 bucks. The check-in was a bit confusing at first, but was directed to the upper bar for check-in which was fast and simply. Great when your legs are burnt out after an all day festival. I had a room with a queen and a twin bed, each separated by their own sections of the room, great for relative privacy. The bathroom was great, shower felt great and was very modern. The toilet seat was a bit weird, seems way to big, but was also a pretty modern toilet. All the expected accommodations where in the rooms along with a noise fan which is a great way to cancel the eireness of absolute silence picking up every occasional sound from the street below or the neighboring rooms while trying to sleep. Everything in the room was clean. Overall, although there are some issues as to location, it was a conveniently close to the event I attended which is a regular spot for a lot of larger events other than Sonic Temple, and the rooms were quaint but great for a quick crash and go in the morning. Maybe not comfortable for long term stay with a lot of luggage, excellent for short term stays with lite luggage and offering a convenient, comfortable, and modern stay. I'll have to say 5 overall

This was an unacceptable experience, and I would strongly advise others not to stay here. I reserved a room for my family after a concert and cancelled approximately 72 hours in advance. Despite cancelling within that timeframe, I was charged the full amount due to a “special event” policy—something that was not made sufficiently clear at the time of booking. I immediately contacted Marriott International customer service. While the representative was helpful and opened a case, I was told the hotel would follow up within five business days regarding a refund. That follow-up never happened. After two weeks with no communication, I contacted Marriott again and was informed that the hotel refused to issue a refund and would reach out directly. Once again, no one from the hotel ever contacted me. To make matters worse, the hotel was fully booked the night of my reservation, meaning the room was re-rented while I was still charged in full. Keeping my payment under these circumstances is not just disappointing—it reflects extremely poor business practices. The complete lack of communication, accountability, and willingness to resolve a reasonable concern is unacceptable. I will not stay here in the future and will be discouraging others from doing so as well.

I recently stayed at MOXY Columbus Short North and overall had a solid experience, especially if you’re visiting for a fun weekend. The front desk staff was incredibly helpful and welcoming from the moment I arrived — shoutout to Ryder, Enis, Aja, Chris, and Meaghan for really going above and beyond and making the stay feel personal and smooth. The hotel itself was clean, modern, and well-maintained. One of the biggest highlights is the location — it’s right in the heart of downtown/Short North, with great restaurants, bars, and shopping literally right outside your door. You really can’t beat the convenience. That said, there were a few drawbacks. I wasn’t a fan of having to carry two separate keys — one for the elevator and another for the room — which felt unnecessary and inconvenient. Also, on weekends only one elevator is available because the other is reserved for the rooftop club. This led to long wait times, which became frustrating, especially during busy hours. Overall, I’d say this hotel is a great option if you’re in town for a quick, social, or nightlife-focused trip. However, for a longer stay or a work-focused visit like mine, it may not be the most practical choice.