We had dinner this evening at the Craftsman Restaurant. The food was great. However, Sam made our meal much more enjoyable with his great personality, friendliness and menu recommendations. He is a keeper.

Made our reservation and blocked 30 rooms for my guests during my wedding last December 2025. I was really disappointed. As a bride, instead of giving me an upgraded suite room since I’m going to have pictorials and dress up with bridesmaids, they gave me the regular room with on bed and dirty couch (unvacuum living room). That’s why they won’t allow room check prior to booing because for sure you won’t like it if you’re looking for good ambience and comfort. If I could bring back the time … I should just book in anther hotel.

We stayed at Cherry Valley hotel on two separate occasions and had two Very different experiences. During our first stay (just my husband and I), we greatly enjoyed our 2 night getaway. The atmosphere upon arrival was warm and inviting. Ali, the front desk manager greeted us upon arrival and messaged me shortly after check in to ensure our room was to our satisfaction. The room was very clean and the bed was actually very comfortable. I was also pleased with the size of the tub as well as the brand of soap and lotion (these were also the same brand as shampoo, conditioner, and body wash) as they were made with natural ingredients and smelled wonderful (light but musky Our second experience was actually much different than our first. Upon checking into our room, we noticed that the mold in the bathroom (particularly in the tub) was excessive, and that the bathtub seemed unclean. We immediately brought this to the attention of the front desk, as we are all allergic to mold. They changed our room, with apologies. Upon checking into our second room, we noticed that the conditions were not much different. Conversations with the front desk would indicate that all double beds rooms maintain these similar standards. We were also very discouraged by the apparent lack of cleanliness. These rooms definitely lacked the clean, fresh smell that our first room had. The bathroom was very small (small tub and toilet in a very small room, sink outside the room; our first room boasted a wonderful (Clean!) large soaking tub in a very spacious bathroom. We also found a plethora of crumbs and even what must have been an old piece of fruit or something under the sofa (as we were checking to find a misplaced item) soon after arriving! During our second stay, we visited the pool with our daughters (we did not get to do this during our first stay) and were extremely disappointed at the state of the pool and hot tub. The hot tub was completely out of commission (this was not advertised on the website or even at the front desk upon arrival. Hopefully, the closure was due to a complete remediation and rebuild-see pictures!). The pool was grimy and gross, to put it politely. The walls of the pool had words and letters written on them in the plethora of scum. It was absolutely repulsive. My daughters jumped in, unassuming, but what was meant to be hours long enjoyment, ended up being a few minutes until we realized the disgusting state of this pool. I am convinced that it has not been cleaned in many many many months. The Craftsman’s Kitchen (on site) was delightful. The food was good (The Cali Chicken Sandwich was my favorite; on our second visit, with our daughters, they enjoyed the breakfast platters and the fries). The fruit was over ripe but all in all, it was a great meal. Our server, Morgan, was absolutely delightful! She was attentive, made conversation and even gave our girls a little gift upon leaving. We arrived a bit later than anticipated and I believe she may have had to extend her shift a bit but she could not have been more pleasant, she definitely made our experience better. All in all, this hotel receives 3 stars from us. had we only reviewed after our first stay (having not visited the pool or hot tub area, and not experiencing the additional rooms) we would have given this hotel 5 Star review! Cherry Valley Hotel, really could be a beautiful, wonderful retreat with an updated (or at least thoroughly stripped and cleaned) pool/hot tub area and updated/remodeled double room areas that are required to maintain the same cleanliness standards as the single-bed rooms. We may check back in to see if these changes are ever made (we have family in Columbus and stay several times a year) as we would be happy to stay again in the future if they are.

Had a wonderful time with my beautiful bride at Cherry Valley Hotel. Even though there was a snafu with the bar tender, the front desk lady (Nicole) made up for the delay. She helped make the stay even more special and we enjoyed our night. On a side, the pool was the perfect temperature.

Very friendly service and continently located. I appreciate the nice food/bar options. Everyone we talked to was very nice and helpful. The rooms could use some extra attention and care; it looks like repairs are made by folks with limited experience. There is a lot that needs to patched, repaired or replaced. Could use a professional hotel level touch up.

Beautiful facility with extremely nice landscaping and trees and flowers, and I say that as a horticulturist and Arborist who attended the Ohio Tree Care conference at this facility. The food was very good and Kayla at the front desk was very kind. The layout can be a little bit confusing but they give you a map at the front desk to figure it out. Don't let that deter you. There are several courtyards. The main courtyard has spectacular lighting at night and beautiful landscaping. Other courtyards have beautiful trees and landscaping. The hotel is only 15 minutes from the Dawes Arboretum which is a must see Arboretum if you have any interest in trees in horticulture. Ps: another Review describe this facility as run down. I've been to Cherry Valley twice and I'm wondering if that reviewer stayed at the same facility I stayed at. It was anything but.

????? We’ve stayed at the Cherry Valley Hotel and Event Center in Newark, Ohio, during every season, and it’s become our absolute favorite spot! The courtyard is always a peaceful oasis—relaxing and beautifully maintained with lush greenery, water features, and that serene vibe no matter if it’s spring blooms, summer sunshine, fall colors, or winter coziness. A huge shoutout to Nicole and the entire friendly staff—they’re consistently warm, attentive, and go out of their way to make every visit special. Their genuine hospitality turns a good stay into an exceptional one. We’ve also had wonderful experiences hosting small company meetings here. It’s a fantastic place to gather for team building, training sessions, or collaborative work—the event spaces are versatile, well-equipped, and inspiring, with plenty of room to focus and connect. The combination of professional meeting facilities and the relaxing surroundings (including that amazing courtyard for breaks) makes it ideal for productive yet enjoyable corporate getaways. Clean, comfortable rooms, great onsite dining, and top-notch service all around. Cherry Valley is perfect for both personal escapes and professional events. We’ll keep coming back

I was SNOWED in for my first visit! But, they were prepared & had staff stay on hand for guests! I appreciated the cleanliness of the rooms, readily available front desk assistance, & the on site restaurant/pub! The courtyard gave a beautiful view & every meal I had was delicious. The staff genuinely wanted to make the stay pleasant for all guests during such a difficult time! 12-14 inches of snow! And when it was time to leave, Kobi & Jake shoveled many of our cars out, which I thought was above & beyond. I like high quality & I’ll admit staying here was a quality stay, including, the very inviting fire place & fresh blankets to cozy up in front of!

Don't let the reviews full you. This hotel is very run down. You pull up to it and think it looks impressive. Wait until you get to your room. It's dated and the balcony has so much wood rot you are afraid to go out there. If you are just booking a weekend stay good luck for good service. This place caterers to mass bookings and forgets everyone else. Don't waste your money

We have had nothing but issues being here. The staff accused my husband of smoking weed inside, wasn't us. They had 3 days in less than 2 weeks where the fire alarm went off multiple times a day. Once it was the fire Marshall, and they couldn't announce it when he arrived. The second time was a Sunday, and we had left for a short time and the fire doors were still locked. The last time was during the week and it went off 5 times because they had a ceiling collapse. They have lots of parties but do not save spaces for paying guests, so there is no parking. Last night, I ate their salad and got food poisoning. They told me, "oh so sorry, we will pass it on to the staff". I don't get sick and i never puke. Lets just say it all came back up. They only offered 15% off for all the fire alarm inconveniences and the sliding door is broken in our room.It never worked properly. I try not to complain unless there is an issue, but this place doesn't take it seriously. The room was not a super clean room with stains on the sliding glass bathroom door. The caulking around the tub is bad, it drains poorly. As nice as this hotel looks, it is not as nice as they say. I am staying here until we can find something else but have not found anything yet. They talk about a hot tub on their website but it is broken. For the type of place that this is, they should have no issues, at all. The ice machine doesn't work. The maids just talk for hours and don't clean the rooms. The thermostat is always cold in the room unless it goes to 72.