I travel to Hilton at least threw times a year for work. Everytime I travel I stay at the Hampton Inn. The rooms are nice, clean, and up to date. The service from all is top notch. This stay I brought my Cavapoo (Dog). The staff was so welcoming to my dog. The front desk attendant CooCoo was so friendly and remembered Nachos name and made a point to say hi to him everytime we walked to the lobby. They even gave him an adorable welcome bag with a paw wipe, poo bags, and treats. The breakfast is always fresh and tasty. I highly recommend staying at the Hampton.

AVOID! NOT SAFE! Unless you like to break into cars, then I would highly recommend as no one who works there cares. As a single traveler I will not stay again and would highly recommend no one else does as well. My car was broken into and when I went to report it to the front desk, there was a gentleman in the lobby waiting to report the same thing. It can happen anywhere and it was a rental car with nothing in it to steal so I wasn’t all that upset. But my fuse box cover was off and the glove box and center counsel were open and emptied that’s how I knew someone was in it. What did make me upset was manager on duty could not care less, told me they aren’t responsible for the parking lot and to call the police to document for insurance. I told her I had no damage or missing items so I didn’t any documentation and asked if she needed any info from me for when she reported it. She stated she wouldn’t be reporting it because the parking lot is park at your own risk. I tried to talk her into reporting it for the safety of the guests (i was leaving) but she kept telling me i was free to call the police but she would not. Aside from the safety issues, it has an overall dingy feel to it and musty smell. And I really don’t understand whats going on with the floors because they are literally all uneven with large gaps that are just carpeted over. Very limited breakfast choices with even less that appeared edible. The ice machines on the 3rd and 4th floor were broken. There are too many satisfactory suburban chain hotels to even consider giving this place a second look.

Hotel is adequate, beds are good. Front desk service is very good. Hallways have a musty smell and some spaces look dated and need to be refreshed.

Hotel was okay however their was a very rude guest in the room next to me and I was forced to move in the middle of the night. The night desk person didn't even apologize of offer me anything for the issues.

Location is perfect. But Hotel has no laundry and the bathroom is outdated with bad repairs hallways and hotel room is odorless which is a big plus.

This Hampton is showing its age. From worn furniture in the room to inattentive staff, I won't be staying at this location again. Not the worst Hampton stay by a long shot. I will mention my disappointment with breakfast; I could have had scrabbled eggs but they were contaminated with gluten. Sausage gravy is not a breakfast meat... The attendant never bothered to clean the area either, I checked 30 minutes later before I checked out. The location is great and not much road noise, which is a big plus.

What a difference a location and proper training make! I’m currently staying at the Hampton Inn & Suites Columbus-Hilliard and I’m honestly impressed. Every single employee I’ve interacted with here has been kind, attentive, and genuinely welcoming. From the front desk to housekeeping, everyone is sweet, professional, and clearly takes pride in their work.

We stayed here for a soccer tournament. The rooms were dated, and the entire hotel really needs a refresh. The sleeper sofa was a no-go with visible stains, which was disappointing. Bed was okay, but the bathroom felt pretty worn out too. It served its purpose for the night, but definitely not up to the standard I expect from Hampton. They also allow dogs which was odd.

The room needed a little work. The cabinet door for the fridge was broken. It needed cleaning beside the fridge. The toilet had an incredibly loud flush. Ridiculously loud. The hallway had some lumps under the carpet. Could be a trip hazard. The beds were decent.

It may have just been the room that I was in but the cabinets were pretty beat up and the furniture was a little worn. I usually find that most of the hotel is the same as one room though. I was going to be heading out pretty early in the morning, So I wanted to get to bed early. Unfortunately I could hear all of the footsteps of the people staying in the room above me. Now I'm not going to say that it's the hotel's fault that the people in that room We're running around. I certainly don't expect a hotel to police the noise levels of simply moving about in your rooms. Also the last thing that I would want is for a family on vacation to have to give so much consideration to the noise created just by enjoying their stay that they would have to walk around on egg shells to prevent making noise. I would just say that I would expect a hotel to be built-in a way that allows people to reasonably enjoy their stay without having to work worry about the impact of that on others. This is not such a hotel. The hotel was easy to get into from the expressway and there are plenty of things nearby. It seems like a good location for just about anything you could be doing in the area. The staff was friendly so there were no issues there. The only other thing that I would mention is that I got up early in the morning to head out and I filled my coffee from the coffee in the lobby. The coffee that was out and available was cold at that point. I feel like if you're gonna have a coffee bar set up, and fully stocked, out there 24 hours, there should be some kind of attention to a rotation to ensure that the coffee is some level of hot at all times. Overall this is a decent hotel but it's not the kind of place to stay at if you're the kind of person who wants a hotel that is paying attention to the fine details.