It's one of the best I've seen so far! The staff is amazing and very accommodating as well as professional. The facility is clean and well maintained. Very quiet as far as other quests and noise in rooms. I can't say enough good things about this place! It's definitely worth it!

We stayed here for three nights while visiting Ohio for a national archery competition. The suite was spacious, clean, and comfortable. I especially loved the fully equipped kitchen—it had everything we needed and really felt like a home away from home. The hot water was always reliable, and the air conditioning worked perfectly. Starbucks, restaurants, and shopping were all within walking distance, which made the location very convenient. For such an affordable price, we were very satisfied with our stay. The Wi-Fi wasn't very reliable, but everything else met our expectations. A special thank you to Mr. Marcus at the front desk. He was incredibly kind, attentive, and made us feel truly welcome. His outstanding hospitality is the reason I'm giving this hotel five stars. As a coffee lover, I also enjoyed the coffee from the machine next to the front desk—it was surprisingly delicious! We'll definitely stay here again.

Lisa and Alisha were fantastic. We got an upstairs unit and I forgot to mention needing a downstairs unit because I was having surgery the next day. I asked to switch after moving our things and they said they were booked full. But somehow these two wonderful ladies were able to get us accommodations that would make my recovery less painful. Thank you so much ladies!!!!!

Lisa the store manager and Alisha the front desk lady was so friendly and so helpful. I am having surgery tomorrow and I was put up stairs and I went back in and told them what I needed and they definitely made it the best experience ever. They were able to get us the last room to fit our needs. We will definitely be back and those ladies are an amazing. If you stay anywhere stay here. Great experience every time!!!

Great location, nice Customer service Marcus the assistant manager is amazing..... The property is easy to locate. Separate front door entrance which I enjoyed. I love the fireplace, the kitchen was great, full size stove and frig. The bathroom was great! I felt safe and I was able to see my vehicle from my room which was located and the 2nd floor. Well lite parking lot. I am a long term corporate resident and I give this place a great ? recommendation.

Where do I begin? The "24hr front desk" is essentially nonexistent. I had to call an "emergency" number to have someone eventually come and check me in at 9pm. Even after asking to add my GF's name to the room, they still only handed me 1 key. After I asked for a 2nd, they gave it to me, but deactivated the first key (found out when I couldn't get in the room and they obviously weren't at the desk when I tried to get 2 working keys). I had also called ahead and asked for a feather-free room and the front desk person said she couldn't guarantee it because she didn't know what had feathers and she didn't have ANY supervisor or manager to call (thankfully this wasn't an issue). The deadbolt for the room doesn't work, probably because the door lock system is missing pieces. The bathroom has visible mold by visible water damage. There is also an access panel in the bathroom that they attempted to keep closed with gray duct tape. There was barely any silverware, at most 2 pieces of spoons and forks. There is 3 plates, none of which match. The only pot is huge, like a 10qt or something. There is a frying pan with the nonstick coating severely chipped. I also attempted to use the oven, which they provided a very used and dirty pan. The oven itself hasn't been cleaned in a long time (the stainless steel rack was covered in food). The bathroom light is missing the globe - it is just the light bulbs. The shower curtain has 2 weird slits in the middle that allows water to puddle on the bathroom floor. There is an obvious patch on the ceiling next to it that hasn't been sanded/painted. The shower faucet isn't flush with the wall. The bed has a noticeable dip from being worn down. The phone only has presets to contact the front desk or reservations - no numbers and it doesn't work. The front door has also been forcibly opened and is difficult to ooen/close. The grounds, while mostly free of litter, are not well maintained. Smoking is only allowed in certain areas, but I passed by 2 breezeways where people were actively smoking. The laundry room was absolutely disgusting and one of the washing machines didn't work. The trash was piled up about 2ft above the trash can (hadn't been emptied in a while). Overall - if everything else wasn't sold out, I wouldn't have even stayed the 1 night.

Upon entering the room, we noticed a vape device on the floor and a water bottle stored in the freezer. Additionally, a cabinet door was left open. These observations led us to question whether the room had been properly cleaned. We approached the front desk to request a reclean; however, this service was not available. The front desk staff contacted the cleaner, who claimed ownership of the vape and water bottle. This response raised concerns about the professionalism and attentiveness of the cleaning staff, leading us to doubt the thoroughness of the cleaning process. We requested to speak with the general manager to explore possible solutions, including the option to clean the room ourselves and be reimbursed for cleaning supplies, as none were provided by the hotel. This request was declined. When we inquired about changing rooms, we were informed that the hotel was fully booked and were ultimately told that we would need to check out.

Ive been staying here for almost 6 months now, and have not had any major problems, other than neighbors being loud sometimes, but thats everywhere. It was and continues to be a great choice to stay and look forward to the pool in the summer! The property manager is great and always helpful. Always smiles and say hello when you pass her. And free coffee in the lobby helps a lot.

Honest review with no hard feelings. The hotel rooms size and cleanliness is amazing for the price(Super+), but the management is horrible (GM Lisa & Manager Marcus). I know Marcus and all housekeeping and maintenance lives at the hotel and I believe Lisa does too. I booked a week stay from Sunday to Sunday (7days), twice and kept the same room a total of 14 days. On the 12th day(Friday) I left to go visit my mother in WV. I re-booked the same room on Saturday, called the hotel to make sure my I got the same & talked to Marcus. When I returned on Sunday, everything in my room (food, utensils, etc..) was gone. Talked to Lisa, she told me housekeeping thought I left because I took my suitcases. I wrote a email to the company explaining what happened and Lise rudely replied telling me "this isn't an apartment, they can go in my room whenever they want. They lock stopped working on my door, Marcus broken in and said he'll get it fixed in the morning. It didn't but I cracked the window so I come get in just in case, had to climb in the window for 3 days. My last time there, I booked with Vio.com and when I arrived I was told I was banned from the hotel. Marcus wouldn't even come talk to me to explain why, told the front desk lady on the phone I used a fake website. I complained to Sonesta Corporate office, never heard back from them, but It's all good now. I have new apartment here now in Columbus & I'm paying less then I was at hotels for a month. That's only one per diem check lol.

Great location, nice Customer service,easy to locate. Separate front door entrance which I enjoyed. I love the fireplace, the kitchen was great, full size stove and frig. The bathroom was great! I felt safe and I was able to see my vehicle from my room which was located and thw first floor. Well lite parking lot. Definitely would stay again!