Great staff. Elevator was out for the whole stay. Side entrance didn’t function. Toilet broke, but staff fixed it quickly. It’s very run down and needs maintenance. Service is friendly and efficient.

Do not recommend. I use to stay at this hotel regularly (one week every month) and was placed on the third floor while the elevator has been out of service for three weeks, something the staff clearly knew but did not disclose at booking. They refused to help with my luggage, refused to move me to a lower floor, and refused a refund when I asked to leave and book another hotel. The elevator sign claims a technician was called, despite the elevator being down for weeks. As a loyal, repeat guest who previously recommended this hotel, I am now stuck here for a full week. Stay away.

Would not recommend this hotel. They lied about the elevator. Its currently out of order and always one day away from being repaired. Based on other reviews it seems to have been broken for a long time. They lied about their breakfast. Advertised as a full breakfast, all they offer is dry cereal. When asked they said management decided on no more hot items. Social hour claims to have light snacks and drinks. All they provide is beer. Rooms had cracks and visible mold in the bathroom.

Sam the desk attendant was no where to be found whenever we needed someone at the front desk. We would have to yell throughout the hotel until he showed up. Me and my crew could never get a hold of anyone. The rooms are out dated and need new appliances and remodeling. The doors look as if a dog was trapped in the room and scratched it up. Cobwebs hang from the ceiling. It smells like marijuana out in the parking lot. Also the parking lot lights have a strobe effect and you can barely see in the parking lot at night. The only good thing I can say is the breakfast was decent and I had no experience with bed bugs at this hotel. Avoid if you can find somewhere better to go.

The front staff were very nice and welcoming. We thought the breakfast was good but there were ants on the counter around the bagels etc. Our room was comfortable but you can tell there was significant water damage in the shower. The ceiling just looked like it was painted over but you could tell it was flaking really bad so that was concerning that it almost looked like a band-aid instead of actually fixing it. The parking lot is not safe at all at night. The lighting is really bad and a few of the lights were going on and off like you would see in a horror movie. Random people just sitting out in their cars smoking weed at all hours. We were leaving for an early flight on Sunday and at 3:45 in the morning we heard loud music right outside the room. There is just some guy blasting his music sitting there in his car. We were already up but felt bad for the other guests. We did mention to the front desk clerk as we were checking out. She did say that they have security that is sitting in the parking lot so we should have called. We should have but, what is funny is as we were pulling out, there is security sitting in their truck. This is happening in your parking lot you are supposedly watching yet you are just sitting there oblivious so I don't know what they would have actually done. The walls are pretty thin and we heard everything above us. The beds were very comfortable so that was a definite plus. The front desk clerk stated she was going to speak with the manager and email us but we are still waiting on a response.

I really want to s/o Paige at the front desk! She is absolutely fabulous at her job. Providing top tier customer service. I was so busy with work I didn’t get to enjoy their breakfast or the outdoor activity options, but everything looked lovely. The room was cozy.

We stayed in their 2 bedroom suites. The rooms were amazing!! We enjoyed the pool, and their court yard was a nice place to sit back and relax in. The grand got to enjoy shooting some hoops. The highlight, though I would have to say, was Victoria, she was a very warm and friendly woman who was in charge of the breakfast buffet. She brightened up our day both mornings we were there. I highly recommend staying there!!

Wonderful experience and warm welcome! Victoria/Veronica was very helpful with kids for hot breakfast even after it was late. Pool was operational with nice hot water even in full winter!

Arrived Saturday at 3:00 got checked in after a long road trip went upstairs to unpack and relax just to see that 1) the dresser in the bedroom was totally off balance the drawer’s kept coming open no big deal ok whatever, 2) the beds was AWFUL uncomfortable but what got me the most was the bed next to the windows was never changed from the prior visitors the bedding was dirty had what looked to be makeup on the sheets and I’m guessing food on the comforter that REALLY SET ME OFF!!! 3) so when I noticed the bedding I picked up the phone to try to call the front desk to get them up there to look and neither phone worked so I went back downstairs to tell the front desk and see if they would change it and the gentleman just gave me the bedding to change myself WHAT A JOKE BUT OK!!! This is by far my worse experience in a hotel I will NEVER COME BACK TO THIS HOTEL!!! Now I’m leaving with a big ass bruise on my leg from the dresser drawer not closing and getting up to go to the restroom in the middle of the night, our last night here we went to see if we could change rooms due to the problems and was hoping to get a wake up call to find out not only did the room have multiple problems but they put us in a room that was supposed to be OUT OF ORDER!!! THEY STILL WOULDNT CHANGE OUR ROOM SO PEOPLE DONT WASTE YOUR TIME OR MONEY STAY SOMEWHERE ELSE!!! The entire hotel is also WAY OUTDATED.

This hotel is perfect! Nice clean rooms, work out room was fun to use and clean. Service was AMAZING! The gentleman at the front desk at check-in was fantastic! He even gave me the IT phone number so I could hook up my nintendo switch to the internet! All the employees were really nice and understanding. Made my and my husband's stay a calming and safe atmosphere. The room was amazing. I wish I could have stayed longer! Had a fridge AND a mini stove top to make food. Also had a microwave. No complaints! Bed was VERY comfortable. The only thing is if you're sensitive to loud noises, this hotel is really close to the airport, so you can hear the planes rumbling, but that didn't bother me at all. Would 100% stay here again!