This hotel is one of the funnest places to stay in Columbus. It’s centrally located to everything. Want to stay for a blue jackets game. No problem, clippers game, you got it. Ohio state game check. The zoo is only 30 minutes away. To top it off the roof top bar provides a fun atmosphere for social gatherings and exciting views of the city. The breakfast Buffett is also amazing and the pastries located in tower 402 on the main level are fresh and also just the right amount of sweet.

Culture here is very positive. Derek at reception area was very effective and kind to those looking for rooms. Valet service had very pleasant and thoughtful people who were very kind. Ian in the bistro-- this guy went above and beyond. We waiting on French toast on buffet - and he went to the kitchen and put in request for a la carte French toast and brought it out before the large batch came out for the buffet. Above and beyond service. Others were just as pleasant. Friends staying at a couple of other hotels in city did not experience this.

My room was probably the cleanest I’ve experienced in a very long time! I usually find a hair or two from previous guests (especially in the bathroom but couldn’t readily see any shortcomings. I am a low maintenance guest and always leave my room tidy but truly appreciate feeling well-cared for by staff at the front desk, room attendant and their automated customer-care. I ordered takeout from the Gallerie Bistro and the food was delicious twice—the first time it was Brussels sprouts; the second time was Korean BBQ wings with blue cheese dipping sauce (with REAL blue cheese). Note: I took mostly videos or else I would have added more photos ?

Huge hotel in a great location. Walking distance to everything you need. Service was great. Breakfast buffet was really good too. Just make sure you have a room that has exterior facing windows. Shower pressure was good, WiFi was solid, bars are good.

My room was literally amazing! ?? The location was so perfect and close to absolutely everything, I couldn't even fit in all the things I wanted to do during my short little stay! And I went to The Botanist too and it was seriously such a gorgeous vibe! ?

This hotel was exceptional! I stayed here for two nights for a conference held on site, and I was very satisfied with my experience. This hotel is the largest in Ohio by number of rooms, and consists of two buildings on opposite sides of the street connected by a skybridge. The walk from the parking garage to my room on the 27th floor was lengthy, however the hotel had detailed signage making it easy to navigate. The restaurant had excellent food, and the service was prompt and efficient. The front desk staff was very professional and accommodating. My room and the public areas were clean and well maintained. You can tell that a true culture of hospitality prevails at this establishment.

The staff here were incredible! The hotel was extremely accommodating to several needs that arose and responded quickly to the AC malfunction in my room. They got it fixed up perfectly! The room was comfortable, large, and clean. The only thing I didn’t like was as the automatic light that came in anytime I walked into the bathroom. I wish that could be shut off. The rooftop bar was wonderful and they have a happy hour. The Spark restaurant had great flatbread! Some stand out staff are Steve (Stephen?) who helped with my bags and got me ice when I came in injured and Zi’Aisha at check out. Brandi helped me by phone in the weeks leading up to my reservation and the check in attendant (I don’t remember her name) was patient and kind. I would 1000% stay at this Hilton again.

The moment we arrived, the hotel delivered an atmosphere that felt both urbane and genuinely welcoming. Every detail of the stay elevated the event and helped make the entire experience feel magical. The food was delicious, the service was consistently attentive and professional, and the overall ambiance was sophisticated without ever feeling pretentious. What impressed us most was how effortlessly the staff handled such a large event while still making guests feel personally cared for. After three days here, we left genuinely in awe of the hospitality we experienced. A truly delightful stay, and one we’ll remember very fondly.

I’m so pleased with this place. The room was genuinely clean. It’s a very large hotel with lots to offer. Several restaurants, we tried the FYR steakhouse and it was really good. All of the staff, from the valet to the front desk and restaurants are all very friendly. We went to a concert at Kemba Live and it was a short 10 min walk. Felt safe enough with all of the other people walking the same area.

I thought the Hilton Columbus hotel was fantastic --- and I was in and out of the hotel for 3 days -- just for dinner! Not only was interior absolutely stunning, but the service I received was outstanding. I had a great experience because of the service. Location was super important. I highly recommend staying here. Plus, it's within walking distance of everything and a lot of great downtown neighborhoods. It’s a really incredible space --- top notch for huge crowds for the Arnold Expo.