Westin Hotel’s Great Southern, Columbus Ohio Mid-May 2026 I needed to be at a court hearing at the Common Pleas Court in Columbus, Ohio. Best choice: the Great Southern, now part of the Westin brand. The Great Southern is a two-block walk to the twin courthouses for Common Pleas (Civil, Criminal, Domestic) so it’s a sure and short walk from the hotel to the court. The room was simply furnished – no chair but a chaise lounge sofa; one USB port; no single-use plastics, a good blackout curtain, and a nightlight in the bathroom light switch. There’s a bar on site, and on the same block there’s Dempsey’s for pub food. Best thing for those on a budget who are arriving by air at CMH: the COTA bus #7 departs from the airport and stops in front of the hotel, for $2 (or a day pass costing $4.50). Note that the return trip is best taken at Mound and 4th Streets, about four blocks from the hotel. There’s a Dollar store four blocks from the hotel, and a broad selection of restaurants within a 15-minute walk. Cost for one night: Room Charge - Standard Retail $283.00 plus state ($22.64) and local taxes ($28.30) for a one-night total of $333.94. Perfectly reasonable in the area, especially for those with business at the courthouse. The room was clean, quiet, and accessible throughout. I was recognized as a Bonvoy member, was able to enter my room before check-in time without having to pay for the benefit. Check-out was seamless, and the front desk (Jennifer on check-in) was pleasant and efficient. Columbus was my home for more than 30 years, and it’s a wonderful place to visit. COSI is a ten-minute walk from the hotel; the marvelous Columbus Zoo is a 20-minute drive and always well worth it. While I hope I won’t need more court appearances, if I do, I’ll include Westin’s Great Southern Hotel in my list of possible hotels.

Everything about this place has been phenomenal. Small rooms at base price…yep. However I love it. I don’t need a big room. It was clean and comfortable. I will be back. The front desk staff and restaurant staff were amazing!!!

I was in town for a the Floetry/ Raheem DeVaughn concert at Palace. This hotel was close and is a work of art. It's beautiful inside the lobby. I found it was quite expensive to stay one night. It was over $300 including a breakfast from restaurant menu. I was unable to use my Bonvoy bonus points or military discount at front desk. I had to call customer care or download app. The valet staff were awesome and friendly. They all provided excellent customer service. The front desk staff and manager, Fifi (Fitima) were professional and informative.My accessibility room was on 3rd floor. I was surprised the room was small (thinking of cost). My bed was so close to entry door. The room was very clean and no weird odors. I appreciate a shower chair in bathroom. The bed was very comfortable and I slept great. I was surprised no microwave in room. The security guard warmed my food which was another floor. My server, Jasmine and cook in restaurant were awesome too. I really enjoyed my breakfast. Overall, I would stay here again, but sure I make a reservation to utilize my discounts. I'll post pics ? later.

I was able to interact with about five staff during my one night stay and every single person was friendly and helpful. The hotel was beautiful, it was very clean. The restaurant had decent food, not out of this world. But again, the service was friendly and timely. The rooms were small but clean and well appointed, and as expected for the Westin brand. For me, the location was excellent because we spent the night to enjoy a show at the southern theater which is attached and makes it very convenient. The architecture and historical detail is beautiful. And I always appreciate when the hotel cellebrates historical stories. This one didnt disappoint there either. I'd book here again.

Stay at a lot of Westins and this one felt more like a Fairfield. The lobby/entrance is beautiful and smells great but stepping into the rooms feels like arriving at a different address. Most things are due to the age of the building and beyond management’s control but I am surprised for the price point that Marriott does not limit the age of their Westin-branded buildings. In one stay, I encountered soiled mattresses, moldy carpet air, and a loud heating unit that woke me up every time it turned on. At one point, I heard someone scan a room key, without first knocking, open my door, and when they were stopped by my door latch, re-swiped the key card and PUSHED THE DOOR HARDER. It sounded like it would break. Very alarming. Most of the staff were pleasant but this building is just too old to feel as relaxing as the Westins I’m used to.

This hotel is not fitting of a Westin. The room A/C did not work. Room key didn’t work. The tub didn’t drain. The carpets in the hall are stained. The location in downtown is not a good one. This place is a pass

I stayed here not too long ago with my company and had encountered an issue with my room. I went back downstairs and asked to speak with the manager. I met with Colin who was very sympathetic and understanding. He made some changes and immediately changed the experience, positively. During the process, Colin was very professional and SUPER accommodating! The Great Southern is very lucky to have someone who is very good at hospitality and customer service!! Thanks Colin!!

Disappointed! I am a healthcare worker and was required to come in to work and chose to stay here to avoid driving in the snow/getting to work safer since I live farther away. For the price I paid for two nights, my overall experience could have been a lot better. My biggest complaint was the thermostat in my room, during the coldest storm mind you, my room was 58 degrees and no hot air was blowing out. I reached out to the front desk about it and it took hours for the issue to be resolved. I work night shift so this made sleeping during the day nearly impossible. The room itself was very mid, I was all out of body wash on arrival, room service never came during my two night stay and overall there were just cheap toiletries that I feel should have been better for this to be considered a 4-star hotel. The front desk lady when I checked in had a poor demeanor and made me feel not welcome. The only positive I can think of for my stay here was the Italian restaurant downstairs, despite not having complementary breakfast (which again for it being a 4-star hotel, should have been provided) the service there was phenomenal and the ladies that served me were such dolls. They did offer plenty of options throughout the day that were delicious (a bit pricey) but I’ll take it. For the price point and what you get out of it and my service overall, I will not stay here again unfortunately and I recommend spending your money elsewhere.

This hotel is amazing; built in 1897..lots of history and charm. Its uniqueness makes almost every room different. Could the building use a little love.. yes, but it doesnt take away from its charm.

Stayed at the hotel over the weekend. Lobby is beautiful and charming. Bar is welcoming and offers typical food which was delicious. Our suite although small was a little outdated but accommodating. This is an old historic hotel so I was not expecting a modern spacious room. It could use a little freshening up, though, Housekeeping is in need of a better supervisor. There was no cream rinse, one tiny bottle and I mean tiny bottle of lotion and no refill of coffee cups on day 2 of our stay. All of this I can live with simply because I went to the lobby for assistance. What bothered me was the reaction of the night clerk. Excuse after excuse after excuse and all I wanted to do was inform her of the situation. Not good!