This is one of the best hotels we have stayed at, great service and very clean!! I love the rooms they r updated and like a small one bedroom apartment

My husband and I came to Dublin in late April to celebrate my daughter's birthday, and our hotel stay couldn't have gone more smoothly. The rooms were clean and comfortable and the property was well maintained. The bigger story here though is Tyler. Tyler embodies everything I could ask for in a concierge/desk agent and went above and beyond to make sure we were comfortable. It's been too long since I've encountered this level of customer service, thank you!!

Denise is a gem!! I was responsible for the travel and lodging for a large corporate event in Columbus, and she made my job so much easier! Not only did she work with me on the room blocks, she put me in touch with a local shuttle company to transport my group to and from their event, she gave me great recommendations for food and entertainment, and she was so quick to respond anytime I had a question about anything. She stayed in communication with me from the first day I reached out till after the event was over. I had room blocks with two other hotels in the area for the same event, and I’ll just say this, not one of them came remotely close to how organized, communicative, responsive, and passionate Denise is. She went above and beyond for me and my group, and ensured they had a pleasant stay. I can’t thank her enough. She will be my first call the next time we have an event in Columbus!

I was informed after the subject human, Denise Auner, cancelled my reservation on April 21st that was booked on March 1st that all of a sudden they no longer accepted the government rate (for supposed unofficial travel) and their hotel was booked. Mind you they never took the time to contact me so they didn’t know if my travel was official or unofficial. So the whole excuse was bogus. Nevertheless the hotel wasn’t booked on March 1st when I made the reservation. Nor was it booked anytime in between to full capacity. The courteous and proper thing to do would’ve been to contact me to discuss. However, my reservation was cancelled. The GM after I spoke with him about the ordeal reinstated it at a rate of $299 per night. Much higher than what I recall the original rate being on March 1st when it was booked. Well anyone who knows hotels knows once something is at full capacity they jack up the rates. Not only that but that’s also not how it should’ve been handled after his employee told me she didn’t care about the situation verbally and proceeded to hang up the phone when I responded that is obvious by your lack of concern and customer service. This situation makes me not want to stay at another Marriott hotel for the rest of my life. What type of company allows a human being to be treated with such disregard. She should be FIRED!!! This is appalling! I DO NOT RECOMMEND THIS HOTEL!

Room was very clean and comfortable. The gentleman at the front desk was very courteous and I would recommend this hotel.

On Monday night (11/24), we went to this very terrific, wonderful place and checked out Tuesday(11/25). Believe me when I say I had the most incredibly awesome experience here. The hotel clerk gave us our room number a minute faster. Hotel staff is both professional and responsible, and they take their hotel jobs very seriously and care for their customers whenever they ask for a room number. And the same goes for lunch, breakfast and dinner. And what is nice about this fancy place is that hotel clerk gave us both the check in time and check out time in a very precise understanding manner. One of the very professional hotel staff working there did a very nice job giving us our room number. Got to our room and it was very super-neat, super-clean and, to be honest, very tidy. I also saw the shower room had 3 different beautiful shampoos. TV worked very properly and as expected. There were so many beautiful channels to watch on the television. Shower experience was excellent. The shower head sprouted such awesome temperature water, whether hot or cold. And my first experience sleeping in the bed was nothing less than awesome. Had the most relaxing night of my life sleeping on pillows and under the sheets. In all honesty, this hotel is the most spectacular and awesome place to check in and check out of any time and the service here was again, awesome!

I’ve stayed here a few times and it’s been pleasant every time. The front desk staff is great, very friendly and helpful. Rooms are clean - nice showers, comfy beds, well equipped kitchens. Highly recommend staying here.

For the some price you could be much closer to the desirable “bridge crossings” area The rooms themselves need serious work. The shower, toilet, everything… had some sort of problem with it. I’m not sure if it was my room location, but very early live music (ie around 9am) started playing and it easily penetrates the walls

My stay was excellent! The gentleman at the front desk in the evening was so friendly and always greeted us with a smile, which made the hotel feel even more welcoming. The room was exceptionally clean—I truly appreciate that, as we travel often and not every hotel maintains this level of cleanliness. I was also impressed with how well the hotel accommodated a large soccer team that was staying there. The staff handled things with kindness, reminding the girls to keep the noise down without ever being rude or harsh. Overall, this was a wonderful experience, and I would absolutely give this hotel five stars! I would definitely recommend this hotel when enjoying the area, whether for casual travel or business.

Excellent customer service . The young man at the front desk is very friendly and a great asset to your hotel staff. He greets people coming ad going and very professional. I requested additional amenities from housekeepers and bright in a timely manner.