Property Amenities

Property services

  • Laundry facility - coin operated
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby
  • Pets not allowed
  • 24-hour check-in
  • Air-conditioned public areas
  • American express
  • Business services
  • Children allowed
  • Connecting/adjoining rooms available
  • Diners Club
  • Discover
  • Express check-in
  • MasterCard
  • Non-smoking rooms available
  • On-site check-in office
  • Room service
  • Room service (limited hours)
  • Visa
  • Wake-up service
  • Wheelchair accessible

Activities

  • Fitness facilities
  • 24-hour fitness facilities

Parking

  • Valet parking (surcharge)
  • Covered parking (fees may apply)
  • Garage parking (fees may apply)
  • Long-term parking (surcharge)
  • Parking (limited spaces)
  • Parking onsite
  • Secure covered parking (fees may apply)
  • Self parking (surcharge)

Business services

  • Computer station
  • 24-hour business center
  • Conference center
  • Ballroom(s)
  • Audiovisual services available
  • Banquet facilities
  • Business center
  • Fax services available
  • Meeting rooms

Food and drink

  • Breakfast available (surcharge)
  • Wedding services
  • Restaurant
  • American plan (breakfast, lunch & dinner)
  • Bar/lounge
  • Breakfast service
  • Coffee shop or cafe
  • Continental breakfast
  • Health club
  • In-room dining only
  • Vending machines

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • Wifi Available

In-Room Amenities

Food and drink

  • Room service
  • Coffeemaker
  • Complimentary coffee

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Bathtub or shower
  • Hydromassage showerhead
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Wheelchair accessible
  • AM/FM alarm clock radio
  • Heating
  • In-room accessibility
  • In-room climate (air conditioning)
  • In-room sprinkler system
  • Roll-in shower
  • Smoke alarms in rooms

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Linens provided
  • Premium bedding
  • Sofa bed
  • Sofa bed size
  • Cribs available (fees may apply)
  • Cribs/infant beds available
  • Down pillows
  • Rollaway/extra beds (surcharge)

Media and electronics

  • Phone
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Data ports
  • Free local calls
  • Television

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Separate bath and shower
  • Shower/tub combination

Reviews

Sonesta Columbus Downtown

96 Reviews #68 of 173 hotels in Columbus

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    56
  • Very Good
    13
  • Average
    7
  • Poor
    12
  • Terrible
    9

Recent Reviews

Maureen C wrote a review on December 01, 2024
Trip Type:

Unprofessional front desk staff with hotel cutting corners with standard cleaning and services

Cons - unprofessional front desk staff during the morning and evening shifts who blamed customers rather than admit to their own errors with improperly coded key cards, lack of towels, and lack of...
Lisa G wrote a review on October 29, 2024
Trip Type:

Great trip on a busy weekend!

I stayed the Sonesta Columbus Downtown location the weekend of the marathon. Although the hotel was very busy, the service was great. Our check in with Bri was very smooth and easy. The reservation...
DM W wrote a review on October 13, 2024 Hastings, Michigan
Trip Type:

Fraudulent Evian water charge four day later!

I go to the OTEC convention every year. This year I stayed at Sonesta. I was scammed by their fakse Evian water charge four days later - $6.00! Two nights for $467 is overpriced to say the least...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.