We love Audra. She is the greatest bartender ever-we have been here all weekend from Friday through Sunday, leaving tomorrow, Monday morning, and she has served us the entire time. She has made my birthday weekend unforgettable! ??????

It was fabulous! Starting with Marcus at the front desk. Amanita in housekeeping the first night. Pilon in housekeeping the next day. And your bartender McKenna. These employees are models of customer service and competence combined with the famous midwestern friendliness. These people are incredible! They need to be commended!!

My company had a conference this weekend. When we had extra time we visited the bar. Audra and Porter were so much Fun! So professional and caring. We got great food and it seemed like by the end of the night we were intant friends!

Rose was our first point of contact after checking in, and she was absolutely fantastic. We came down to the front desk with a few questions, and she took the time to help us with everything we needed. She was incredibly friendly, kind, and genuinely cared about making sure we had a great experience. Highly recommend stopping by to see Rose—she delivers true 5-star service!

I recently stayed at the Hilton Columbus at Easton in Columbus, OH, as I attended a day-long conference at this hotel. During my overnight stay + participation in the conference, I had SUCH a wonderful experience at this Columbus, OH Hilton. The hotel is beautifully designed, it is very well-maintained, and the overall atmosphere inside feels both upscale + welcoming. Also of note, the outside of this hotel is absolutely stunning, as it looks almost historic architecturally. When you arrive, the experience feels very upscale as a result of the outdoor + indoor atmospheres. The location of this Hilton is fantastic, especially if you plan to spend time at Easton Town Center. Being so close to Columbus' shopping + restaurants makes it incredibly convenient (while still feeling like a relaxing place to stay). Despite this hotel being in the heart of the Easton Town Center, it's still nice & quiet within this hotel's campus. My room was very comfortable + felt as though the space was thoughtfully designed. The hotel's common areas throughout the first floor lobby + bar area felt bright, stylish, and inviting. The staff I encountered throughout my visit were friendly and professional, which made the experience even better. One thing I especially appreciated was the 24-hour front desk. My arrival into Columbus ended up being much later than planned, but having a desk attendant available made the check-in process smooth & stress free. Also of note, the staff truly saved me during my stay, as I realized after getting to my room that I had forgotten to pack toothpaste, and the staff kindly brought some up to my room around 1:45 AM after I got checked-in and settled. This level of responsiveness and hospitality really stood out. Overall, this is a fantastic hotel option when visiting Columbus, and I would absolutely stay here again - I highly recommend the Hilton Columbus at Easton!!

This Hilton was great! Rose at the front desk was great. We had a team meeting in the Gahanna boardroom. Everything was great except the access to internet. They initially told me I had to pay for each member to connect. That was $18 per person. It didn't make sense because we all had rooms and could log in from our rooms but not the meeting room. Todd ending up bypassing the system so we could log in. Afterwards everything was great. The onsite market food was good and the employees were nice. Will definitely visit again.

I recently hosted an event at the Hilton at Easton, and it was one of the most organized and professional venues I’ve experienced in over 20 years in business. Every part of the process was smooth and convenient from planning the event with Krystin to being warmly welcomed by George and Heath on the day of the event. I have to give a very special thank you to George, because he truly deserves a platinum medal for customer service. As someone in the retail industry, customer service is everything to me, and the way I train my team is to treat customers like royalty and that is exactly how George treated us. He made sure I didn’t have to lift a finger. He checked on me constantly, made sure my family and I were fed, and handled every detail with professionalism and care. Even though I’m a workaholic, he made it easy to relax and trust that everything was handled. George was absolutely phenomenal. Honestly, I wish I had 100 Georges working in my business. George and Heath made sure my event started off beautifully, and their support meant everything. Hilton Easton thank you for having me. I will absolutely be back, and you will always be my first choice venue in Columbus, Ohio.

My recent stay at the Hilton Columbus at Easton was made absolutely exceptional because of one person Kristin at the front desk. From the moment we arrived, Kristin was warm, professional, and incredibly attentive. My family and I were navigating a particularly trying time, and she handled everything with such grace and compassion. It wasn’t just check-in service it was genuine care. She went above and beyond in ways that truly stood out. She even took the initiative to assist us with reservations when we needed support the most, making sure every detail was handled smoothly. That level of thoughtfulness is rare and speaks volumes about her character and dedication. Not only was she accommodating, but she was also incredibly knowledgeable about the area. She helped us confidently navigate around the city, offering guidance and recommendations that made our time in Columbus stress-free and enjoyable. Her positive energy and calm presence were exactly what we needed. Kristin is the definition of hospitality done right. She represents the Hilton brand at its highest standard professionalism, kindness, efficiency, and heart. Hilton is fortunate to have her. Because of Kristin , this stay will always stand out in our memories. Thank you for turning a challenging moment into a comforting experience.

I paid nearly $200 to stay in what felt like the double wide version of hotels. The room itself was clean and spacious and that’s where the “good” end. The walls…paper-thin. Noise travels easily…you could hear everything your neighbor says and does, oh and several guests a few doors down spent hours yelling/arguing late into the night. Multiple guests called the front desk, another guest actually confronted them, and hotel staff even showed up. None of it worked. Management didn’t involve the police until hours later and the guest still were not removed!! We weren’t able to sleep until after 2:00 a.m. At check out, I asked to speak with a manager about a partial refund due to the disruption. Instead, I was offered Hilton Honors points. I requested a manager call me directly…that was 2+ weeks ago…and no call back. For nearly $200 a night, this is unacceptable. I won’t stay here again. Stay anywhere else.

I don’t usually stay at Hilton‘s. I usually stay at Marriott just a few honest reviews 1. They charge you $12 a day to park in their parking lot 2. Your room has no temperature control unless it is hidden in some secret door I couldn’t find. 3. No smart TVs in the room which when you’re traveling, everybody knows is important. On a great note, the staff is amazing. The restaurants actually not bad and the pool and hot tub for a hotel is amazing.