Our stay was very lovely, staff was friendly. Everything was clean and to our liking. 1/24/2026 at 7pm the lady who worked the front desk had sarcastic comments to make which she should have kept to herself. The rest of the staff where all very lovely and helpful. Overall the hotel was very nice and beautiful. I'd definitely will be back and I'll definitely recommend.

If I could give this place 0 stars I would! The ONLY thing I liked about it was our check in lady she was so sweet and helpful! The pool was DISGUSTING there was hair floating everywhere. I went to sit in the hot tub and there was nasty brown stuff on top of the bubbles and dirt and grime on the walls. We left the pool area within 20 minutes of going in. Plus there were no towels we had to walk back to our room soaking wet. Our room was so gross. The floors are stained. We found a Kratom pill on the floor. There are holes all over the walls. The chair is stained. There is mold in the bathroom and the caulk is cracking. I will NEVER stay at this hotel again! I immediately came home stripped everything washed all of our items twice and made us all take showers as soon as we got home!

Breakfast was the best part of the stay. Staff at breakfast was attentive and efficient, the pancakes were probably the best I've had at any hotel in years.. Elevator smelled like cheese and felt like I was in a horror movie. If I had epilepsy I'd have never made it in the building because parking lot lights were strobe lights. Room was okay but TV had no guide information, had to flip through each channel individually, and the thermostat wouldn't control "fan" . I sleep better with the white noise of the fan unit on

I decided to stay at this Holiday Inn as a last-minute decision after my business meeting to be nearby the airport for my departure the next day. I've stayed at A LOT of hotels recently (3 this week alone) and I am truly impressed by how well this one is managed & maintained. Incredibly friendly staff - from the front desk to all the hardworking people keeping the breakfast selection filled. Everybody said hello and wished me a great day. My room was very clean and maintained at a 5-star level. Not to mention the bed and pillows were all so comfortable. THE best!! I walked next door to Cazuelas Mexican Restaurant & Cantina last night for dinner and REALLY enjoyed it. Great food, sizable beer selection and delicious & spicy homemade queso. If I ever get back to this area again, I'll definitely stay here over any other options. Not all Holiday Inns are equal and this one is certainly above and beyond in every category. Thank you!!

Area was safe, staff members were all very nice and friendly. We were disappointed in the condition of the room; stains on the couch and floor, cheetoh under the bed that wasn't ours. The kids had a GREAT time at the pool and hot tub. There were a lot of kids, it was loud but not out of control. All and all we enjoyed our stay. There was also a nice breakfast available. We were also given a drink and snack at check in, which was appreciated.

Our overall experience was excellent. The rooms were clean and comfortable. The breakfast was good, with plenty of options. We utilized the shuttle service to get from the airport to the hotel and they showed up quick and got us to the hotel safely. We scheduled (or so we thought) a return ride to the airport. When we checked out the morning we were leaving, we were informed there was no shuttle scheduled. It was a brief moment of panic before the lady at the front desk said she would schedule an Uber for us.

I recently stayed at this hotel and had a mixed experience. The room itself was clean and well-maintained, which I appreciated. However, the hallways were surprisingly loud, with noise from other guests and staff echoing through the corridors at all hours. It made it tough to relax or sleep peacefully. To top it off, there was a smoke detector in the hallway that kept beeping intermittently

My stay here was horrible. We came in town for business. Our family travels a lot for our line of work. I never ever have experienced what I did. We were on the 3rd floor. I was out working in downtown Columbus and I got a call at 7pm from my mother in law saying that security was threatening to kick them out because my 2 small kids were being too loud but they were just being normal children. The hotel rules state 10pm or later no noise. The front desk lady came upstairs and told my mother in law to “whoop your children if they don’t listen.” That’s highly unprofessional and abusive. My 15 month old woke up in the middle of the night crying because she was teething. I tried calming her by walking around, rocking and comforting her. But apparently it was still an issue for the hotel. It was literally for 15 minutes until she went back to sleep. Not long at all. Needless to say we ended our stay early.

We were shaking off the winter by going to the hotel for the pool and hot tub. Girls swam and swam! Everything was clean and service was great! Food was wonderful. I will say that it was super inexpensive and so it drew some clientele i didn't love. This would be a place that could raise their rates and get a little less of the riff-raff.

Claudia Diamond Catherine Sarit Melissa the entire staff HOLD DOWN I HAD A AMAZING STAY FROM 12/1-12-13 ROOM 410.. THE BREAKFAST AND THE STAFF CLEAN AND FRESH MAINTENANCE ON POINT WITH ANY AND EVERY ISSUE THEY ALWAYS GREETED ME AS IF THEY TBEY SAW ME FOR THE 1ST TIME EVERYTIME