Pleasantly surprised! I was extremely impressed with the cleanliness of this hotel. I don't like staying in hotels at all but I felt very comfortable here. The staff we encountered were very nice and helpful. Great place to stay if you have an event at the convention center. The breakfast and dinner options were good. The on-site parking is nice but the spots are extremely small. I would highly recommend!

I have not had this nice of an experience at a place since before COVID. Every employee that I met was kind, the hotel was kept exceptionally clean, and the free breakfast, snacks, dinner and drinks had a good enough variety to make everyone happy for 3 days. Despite being almost full, the hotel room was quiet at night.

We attended an event at the Convention Center. We could not been more happy with our stay. The staff were warm, caring, and inviting especially the front desk and the kitchen/bar. The rooms were clean and perfect for our stay.

Love Drury! They make travel SO easy! Check-in was smooth, room was clean, bed was comfy, and food was delicious! Special shoutout to Natalia at the front desk and Sabrina at the Bar & Kitchen! They were so inviting with EXCELLENT customer service! I will always choose Drury! Hoping for more locations soon!

We just had two wonderful nights at the Drury Plaza ( Downtown Columbus/ Convention Center) Flew in from the DMV area for a Franklin University Graduation ( hotel is actually connected to the Convention Center so we never had to get a rental car-just 7mile Uber ride from John Glenn Columbus Airport- very convenient) Our clerk at reception, Natalya, was so helpful and upbeat- we just loved her! We had a king suite w/ a sitting area which was clean, very spacious and comfortable bed ( microwave/ mini fridge in all rooms )- The complimentary breakfast buffet was delicious and the breakfast team kept things well supplied and organized (generous menu: served REAL eggs, pancakes , waffles/make your own, home fries, sausage patties, biscuits w/ gravy, cereals, bagels/ toast, fresh fruits) - And their amazing evening Kick Back reception ( also complimentary daily ) was just an incredible value, especially for guest traveling with families - tasty hot food options that rotate each evening like Swedish meatballs w/ mashed potatoes, pulled pork, taco bar, and always sides like garden salad, steamed vegetables so you had healthy options) -Plus the Kick BackReception included beer, wine and some mixed cocktail options , and soda products!!! - We also really appreciated that management was very visible and they came around to touch base with the guests ( spoke w/ supervisor, Holly D. during breakfast service and evening supervisor was rounding during Kick Back reception ). They want to know "how's your stay going and what they can do to make your visit more enjoyable- We were so impressed. Definitely lucked out when we found Drury!

I can’t say enough about how wonderful our stay was. We came for 2 nights to go to Lego Land and to swim at the hotel. Everything was so clean, the staff were wonderful, and the food was great. I know you’d expect a hotel to be clean; I also know they’re often really not. From the pool to the room to the dining area, everything looked and smelled clean. The pool is indoor/outdoor, so some leaves did float in after some serious wind, but it wasn’t bad. It was also fun to go out in the snow to jump in the pool and then swim under the 1/2 wall to get inside. Even when super busy, the staff was awesome. At the kick back on our first night, they made our kids a special “sour patch kid” drink. Whenever we were eating, multiple people would stop by to make sure we were doing well. Regardless of if someone was in a suit or a service uniform, everyone talked to us and everyone was keeping the area clean. The location is great. Right across from Jeff Ruby’s and the walkable to lots of stuff. It was too cold on this trip to walk much, but we did get to the main library downtown and walked to lunch once. I would definitely go back again. If you don’t have kids, all of the kids might be a bit much for you. For our family, we couldn’t beat the value and had a blast.

We came in for a Blue Jackets game, and really liked the hotel. Everyone was so nice, it was so refreshing! It was the Chick-Fil-A of hotels lol. Parking was $22, but definitely worth it. We had complimentary breakfast, dinner, and alcoholic beverages! We’ll seriously be back whenever we’re in Columbus again :)

I give the overall review a 4 but it's nit picking. So we were down there for a convention and it's convenient because it is attached the convention center. However it is a nightmare to check out of because, it's a convention and everyone's trying to get out. It took almost 45 mins to get in an elevator and down to the first floor because of all the other people checking out at the same time. So in conclusion I feel like on big conventions or something they should offer the service elevator to help with the elevator load. They did last year but that was because one of the elevators was down. But it gets crazy standing waiting for an elevator.

From booking to checkout, this Drury exceeded our expectations. The staff was kind and generous, explaining offerings, schedules, and amenities. Going above and beyond to accommodate our large family. We love Drury for the evening kick back snacks (that's more like a dinner) free adult bevs if you're interested and a great selection at the hot breakfast - let alone the almost constant supply of coffee, tea, and popcorn. This Drury was recently remodeled and is kept in pristine condition, don't let the older exterior fool you. You also get access to paid in and out secure parking with direct access to the lobby, and, of course, a year round indoor -outdoor pool with spa kept in great condition and on par with the rest of the facility. This location is A++, same for the hospitality and maintenance staff. The rooms and common areas were spotless. [Convention center, Nationwide, Arena District, Short North, Downtown]

So... I booked a specific room and when we arrived they told me they oversold rooms and our room wasn't available. I was extremely frustrated and expressed that to the front desk. The young lady took care of us the best way she could. We went to check out and met with Jordan, he went ABOVE and BEYOND for us and made us want to come back! Extremely grateful for his kindness.