The new hotel is simply beautiful. From the moment you walk in, the property makes a wonderful first impression with its modern design and inviting atmosphere. The restaurant, The Hill, was a different experience. While the food was good, I found it to be significantly overpriced. For example, an order of smoked wings—just three drumettes, one flat, and two drums—cost $14. Ordering enough for a satisfying appetizer ended up costing me $28. The highlight of the restaurant was the service. Every member of the serving staff was exceptionally kind, attentive, and welcoming. Their professionalism made the dining experience enjoyable. However, the presentation of the staff did not match the elegance of the restaurant or its pricing. The manager's suit appeared inexpensive and lacked the polished, upscale look one would expect from a restaurant positioning itself as a premium dining destination. The servers were dressed in what appeared to be black T-shirts, assorted black pants, and a variety of black shoes, with some looking more polished than others. The lack of a consistent, professional uniform took away from the refined atmosphere the restaurant seemed to be striving for. When guests are paying premium prices, they expect an experience that reflects that investment. Beautiful restaurants should invest not only in décor and quality service but also in a cohesive, polished appearance for their staff. Presentation matters, and elegance extends beyond the food to every aspect of the dining experience. While the food was good and the service was outstanding, the overall presentation lacked the sophistication expected at this price point.

Fun times, clean, cashless games, good times! New hotel is awesome too, connected to the casino by a short hallway. No complaints!

Best casino, great games and a great atmosphere! Also table games, 3 smoking areas and good food! If your new here go to the Cashier's in the very back, give them your ID and tell them you want to sign up for Penn Play. You get like, 40$ in FREE slot play right up front, then 25$ more when you use your phone and basically tap to pay to load funds on a machine. This eliminates the need to carry anything other than your phone if you choose!! It's a great way to get deals and free money!! Opening soon is a new 6 story hotel!

My first time there was for their opening 5k race around the parking lot. Then I went there recently for a concert by a hair metal tribute band called "Hairball". The band really knocked it out of the park with their show. The casino was clean and had some great food choices. I was only there for the race and show and have never gambled there. It's unpleasant to smell smoke in certain areas, but hey... it's a casino, what do you expect!?!?!

Hey HC!!! Nicely done! Main floor was noticeably shiny and clean! And the main smoking area a HUGE IMPROVEMENT! Was in in a Saturday night! Looks like machines are getting repaired and back online. Hotel exterior is beautiful! Can’t wait to have guests of mine stay there! Thank you so much for the clean up!!!

Hollywood Casino Columbus is a really impressive place if you want entertainment, good atmosphere, and a chance to relax ??. The building itself is large, modern, and very clean. Everything feels well organized, and the whole casino has a lively but comfortable energy ?. One thing I noticed right away is how much there is to do here ???. It’s not just slot machines — there are restaurants, bars, different gaming areas, and plenty of space to walk around and enjoy the atmosphere. Even if you are not a serious gambler, it can still be a fun place to spend some time. The staff were friendly and professional ?. Security and organization also seemed very solid, which makes the place feel safe and comfortable. I also liked that the casino stays active at almost any hour ?. Since it’s open 24 hours, it’s convenient if you’re traveling or just looking for somewhere interesting late at night ?. Another plus is the large parking area ??. There’s plenty of room, and getting in and out is easy compared to many busy entertainment places. Overall, Hollywood Casino Columbus is a fun and well-maintained place with a good atmosphere, nice restaurants, and plenty of entertainment options ??.

I had fun! The bartenders were nice and courteous. The restaurant with the noodles was great, I ordered veggie lo mein and it was delicious and was given a good portion along with speedy service. I ate there both nights I was there. I also won some money! Anytime I'm in the area, I'll definitely return!;

Who doesn’t love a good casino? It’s very nice considering it’s in Ohio but it gives the vibe of a local Vegas casino. Got a drink at the bar too and the service was great! And yes I got an espresso martini in a plastic cup but it was fantastic. Just come it’s a casino!

Haven’t been since Eddie money played that’s been years ago and he died in 2019. It’s been so long they took out my favorite two machines. The star game and the leprechaun game.

Hollywood Columbus is amazing. It has everything that you want in a casino and soon to have a hotel, that's exciting. Great layout of slots, great variety of table games and absolutely awesome craps tables. Entertainment is a huge hit as well as a sweet sports book. Plenty of good eats for everyone. I love that this is our home town casino.